Terms & Conditions

The following Terms of Service along with our Privacy Policy which can be viewed [here] (collectively our “TOS”) constitute a binding agreement between Sara Weinstock, Inc., a California corporation (“SWI”) and you, the customer, as to your use of our website and purchases made therefrom. By accessing the Site, you agree to be bound by the TOS. Should the TOS change, your continued use of the Site shall be deemed your agreement to be bound by the then applicable TOS.

ORDERS

Orders may be placed online at www.saraweinstock.com by parties who may lawfully enter into binding agreements under the laws of the State of California. Orders will be confirmed within 24-48 hours during normal business days by a sales representative. Most items will ship within 5 business days provided the items are in stock. If an item is not in stock, a representative will contact you with an estimated delivery date. If we are unable to reasonably acquire additional stock, we will advise you as soon as possible via email and refund the full purchase price to your credit/debit card within thirty days. Estimated delivery times for items not in stock are usually between 3-6 week. You will be notified via email when your order ships. All shipments are FOB manufacture.

Orders placed during holiday seasons or when there is a high volume of orders can take longer that the allotted time window. A sales representative will notify you if the production time is longer than usual.

To make a purchase, you must be 18 years of age or older, use a valid credit/debit card by a bank acceptable to us, and lawfully authorize us to process any such charges to your credit/debit card in the amount of the total purchase price, including shipping, for the goods and/or services purchased. You represent and warrant that the credit/debit card account that is being used is yours or that you have been specifically authorized by the owner of the account to use it.

Purchases shall be for personal non-commercial use only. If you wish to purchase our items for wholesale distribution, please contact us directly at customercare@saraweinstock.com before placing your order.

SALES TAX

Sales tax is applicable on all orders shipped within California at the current local rate. Orders shipped outside of California will not be charged for sales taxes unless we are required to do so by law.

INTERNATIONAL SHIPPING

We attempt to fulfil orders placed from outside the United States. If you would like to make a purchase from outside the U.S., or want goods delivered outside the U.S., please contact us at customerservice@saraweinstock.com before you place an order. We will contact you to see if we can fulfil your purchase. All prices shown on the Site are in US Dollars, exclusive of taxes. If your credit/debit card is not denominated in US Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. Orders placed from, or for delivery to outside the US will be shipped subject to all applicable taxes, duties and tariffs. You must ascertain all such costs and expenses from your local customs authority prior to purchase completion and failure to do so will not constitute a basis for a refund. You are fully responsible for the direct payment of all taxes, tariffs and duties.

RETURNS & EXCHANGES

All sales are final. Unfortunately, we are not able to provide refunds for any item. If you need to exchange a defective item, you must contact customercare@saraweinstock.com within 24 hours of receiving the goods and return any such defective goods within 14 days of receiving your order. Exchanges must be returned unused, in the original packaging, and with all SWI tags still attached.

SITE IMAGERY
Product imagery may be subject to change without notice. All products are shot to show as much detail as possible, some products may appear larger or smaller than their actual size. Also, be aware every computer monitor has different settings so color and size may vary.

All total carat weight provided is estimated and can be within .05 carats of the stated weight. Carat weight for standard size rings is based on a US size 7. Pinky or midi rings are based on a US size 4.

SITE INFORMATION

We make every attempt to ensure that our Site is as accurate and complete as possible. Unfortunately, it is not possible to ensure that it may not be completely free of human or technological errors. We reserve the right to correct any errors, inaccuracies or omissions -including after an order has been submitted- and to change or update information at any time without prior notice. Prices and descriptive information or imagery are subject to change without notice. If a product's listed price is lower than its actual price, we will contact you prior to processing the order to confirm the new price. Should you not want to continue with your order at this time, it will be cancelled. We will not honor inaccurate or incorrect pricing. We do not negotiate the prices of our products.

Product descriptions are subject to change without notice. As our images are created to show as much detail as possible, products may appear larger or smaller than their actual size. Further, your monitor may cause the color and size of the images to vary.

All total carat weight provided is estimated and can be within .05 carats of the stated weight. Carat weight for standard size rings is based on a US size 7. Pinky or midi rings are based on a US size 3.

DISCLAIMER OF LIABILITY

Except as expressly provided to the contrary in a writing by SWI, all goods, services and the Content contained in this Site are provided on an “as is” basis without warranties of any kind, either express or implied. To the full extent permissible by law, SWI disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information content, and materials in the Site. SWI does not represent or warrant that materials in our site or the services are accurate, complete, reliable, current or error-free. You agree that SWI and our corporate affiliates, directors, officers, employees, agents, contractors, successors and assigns will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), or any special, indirect or consequential losses in any case. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, even if we are notified in advance of the potential for any such damages. You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this Site by you.

To help ensure that your shopping experience is safe, simple and secure SWI uses Secure Socket Layer (SSL) technology. We also take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of gross negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

INTELLECTUAL PROPERTY RIGHTS

All copyrights, designs, descriptions, photographs and other works that appear on the Site (“Content”), all trademarks, trade dress, slogans and all other intellectual property rights appearing on our Site, all HTML and other code contained in this Site, and the designs of the goods sold are and shall remain the sole and exclusive property of SWI and/or their respective owners. All such rights are protected by international, federal and state law. Any reproduction or redistribution of the above listed Content and/or goods is expressly prohibited without the prior written permission of SWI.

THIRD PARTY LINKS

We may include hyperlinks on this Site to other websites or resources operated by third parties. SWI has not reviewed all of the sites linked to its Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources. These websites may send their own cookies to you and may collect data and make use of that data in ways that this Site would not. Please be aware that we have no control over these websites and our Privacy Policy does not apply to these sites. We encourage you to read the Privacy Policies and terms of use linked or referenced in the websites you enter.

DISPUTE RESOLUTION - SMALL CLAIMS OR BINDING ARBITRATION

Any dispute, controversy, interpretation or claim including claims for, but not limited to, breach of contract, any form of negligence, fraud, or misinterpretation arising out of, from or related to, this agreement (“Disputes”), shall be, if the aggregate of all asserted damages is less than one thousand US dollars ($1000.00) decided solely in the California Small Claims Court located on Los Angeles, California. Otherwise, all such Disputes shall be decided by Binding Arbitration, as conducted by JAMS, or any other dispute resolution service mutually agreed upon by the parties, pursuant to the expedited rules and procedures of the American Arbitration Association. Any and all such proceedings shall be held exclusively in Los Angeles County, California. All parties waive any right to commence, be a party to or an actual or putative class member of any class or collective action arising out of or relating hereto. If the dispute is submitted to Binding Arbitration, the decision of the Arbitrator appointed hereunder shall be final and binding and the enforcement of the Arbitration Award may be entered in any Court or administrative tribunal having jurisdiction thereof.

We reserve the right not to accept, and/or to cancel, orders placed in violation of the TOS, in the case of certain contingent events, including but not limited to our inability to obtain authorization for payment, various shipping related restrictions as to particular item(s), acts of God, insurrection, lack of stock, or that you do not meet the eligibility criteria set-out within the TOS. We may also refuse to process an order for any reason or refuse service to anyone at any time at our sole and exclusive discretion. SWI shall not be liable to you and/or any third party as a result of our adding or removing any goods or content from the Site, refusing to process, cancelling and/or revoking a transaction for any reason whatsoever.

GENERAL TERMS

This Agreement constitutes the entire legal agreement between you and SWI and completely replaces any prior agreements between you and SWI. You agree that you will comply with all of the provisions of the TOS. You understand that you are solely responsible for (and that SWI has no responsibility to you or to any third party for) any breach of your obligations under the TOS and for the consequences including any loss or damage which SWI may suffer) of any such breach. No failure by SWI to enforce any legal right or remedy which is contained herein shall be deemed a waiver of SWI’s rights as to any other right or remedy. If any court of competant jurisdiction rules that any provision of these TOS is invalid, then that provision will be removed from the TOS and the remaining provisions of the TOS will continue to be valid and enforceable.

The TOS, and your relationship with SWI shall be governed by the laws of the State of California. You and SWI agree to submit to the exclusive jurisdiction of the State and Federal courts in Los Angeles, California and waive any claim or defense of inconvenient forum or lack of personal jurisdiction in such forum under any applicable law or decision or otherwise.